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Account centre

Account centre

Two levels only. A guest can browse and ask for documents. A registered member can order and pay online — membership is by application, reviewed by us, or opened directly by our sales team.

Account status

Level
Registered member
Ordering
Enabled
Online payment
Enabled
Catalogues & documents
All available

Orders

Every order placed on this account. Orders remain pending warehouse confirmation after payment; tracking appears once dispatched.

BA-2026-0004

02 Apr 2026DUKE D/011 · 3.5 m$238.00
Awaiting warehouse confirmation

BA-2026-0001

12 Mar 2026VOYAGER V/102 · 6 m$408.00Tracking DHL 40 22 1189 3374
Dispatched

BA-2026-0000

28 Feb 2026HONOUR H/204 · 2.5 m$170.00Tracking DHL 40 22 1173 8810
Delivered

Warehouse-confirmed orders cannot be cancelled from your account. For a return or exchange, submit a request for sales review.

Request a return or exchange

Delivery addresses

Used at checkout by default. You can add more than one and choose per order.

Default

Thornton & Sons

18 Savile Row
London W1S 3PW
United Kingdom

Emma Thornton · +44 20 7946 0123

Workshop

Thornton & Sons — cutting room

Unit 4, Bermondsey Works
London SE1 3AA
United Kingdom

Receiving · +44 20 7946 0140

Purchase history

Totals across the life of the account.

Orders placed

6

Metres bought

41.7 m

Value to date

$2,436.00

Most-ordered

DUKE · VOYAGER · HONOUR

Materials issued to you

Documents and samples this account has been sent.

Collection Catalogue 2026

Issued 14 Feb 2026PDF · by email
Issued

Care & Handling Guide

Issued 14 Feb 2026PDF · by email
Issued

Cashmere Origin Declaration

Issued 20 Mar 2026PDF · by email
Issued

Sample cards — VOYAGER, HONOUR

Posted 02 Mar 2026By post · DHL 1173 8810
Delivered

Trade price list 2026

Requested 06 Apr 2026Approval pending
Awaiting approval